Question #955
Which support plan provides users with 24/7 access to phone and chat support?
Basic Support
Developer Support
Business Support
Enterprise Support
Explanation
The correct answer is D. Enterprise Support. AWS Enterprise Support includes 24/7 access to phone, chat, and email support, along with a dedicated Technical Account Manager (TAM) and concierge services. Business Support (C) also offers 24/7 access to phone and chat support, but the question likely emphasizes Enterprise as the highest tier. Basic Support (A) offers limited email support, and Developer Support (B) provides 24/7 email/chat but only business-hour phone access. Key point: Enterprise Support is the only plan explicitly including TAM and premium 24/7 access in AWS documentation, though Business Support also offers 24/7 phone/chat.
Answer
The correct answer is: D